Privacy & Terms
Last Update: November 2020
Amendments to this Policy
In this Policy, the term “personal information” includes any information that identifies or makes an individual identifiable. When you access or use our Services, we may generally collect the personal information described below.
For better user experiences, we may collect the following information.
I. Camera and Photos
In order to use some of the features of the Software and Services (including but not limited to customizing keyboard themes or using portraits intelligence to generate comics avatars as emoji or gifs), you may voluntarily grant us the permission to access to the camera or photo album to obtain photo stored in your mobile device. When you use photos to customize keyboard themes, we may collect your photos but will not save them. However, When you use portraits to generate comics avatars as emoji or gifs, we will send these portraits to our server to complete face recognition and save them. Therefore, if you don’t want us to store these portraits, please do not use this feature of the Software and Services.
II. Support Related Information
If you communicate with us via our support section or via email, we may also collect your email address, name and any information voluntarily submitted by you in connection with such support (for example, your name, company name, and particular support query or request). Such information will only be used to provide you with support services and will not be connected with any other information collected from you on or through the Software and Services, including, any individual User ID (as defined below) generated or collected by us. When you use the Software and Services, we automatically generate an anonymous internal user ID (which does not personally identify you), which is assigned to your use of the Software and Services (the "User ID") and may be combined with any of the above information.
III. Technical Information
Certain technical information regarding your device, including the type, name and version of operating system and Other Software including, without limitation: (i) their interactions with the Software and Services, your configuration and settings of the Software and Services, version of the Software and Services; (ii)ISP (Internet Service Provider) , Internet protocol (IP) address, Media Access Control (MAC) address,anonymous user identifiers, device configuration and identifiers; (iii)Advertising ID (Identifier for Advertisers used in Android, such as Google advertising ID (GAID)); (iv) location; (v)Android ID (which are used locally, never saved on servers).
IV. Payment data
V. Language Modelling Data
We provide multiple languages support in several products. For auto-correction and auto- suggestion, we need to store the frequent words of what you input encrypted and locally. That will help you type more faster. If the explicit agreement granted from the user, we will send parts of input separately to the server for the respective product improvement. As the treatment of product metrics, all of those data will NOT be used by anyone directly and will be removed from server as soon as possible after the programmatic processing for better language dictionaries. If you have any questions, please contact us.
VI. The Names of Contacts
We use the first and last names of user contacts to help the user can input the name faster if the user enables auto-suggestion. The contact information is encrypted and stored locally in a secured zone which cannot be accessed by other apps generally. If our keyboard apps are removed by the user, the data will be destroyed by the system automatically.
VII. Your location information
We may collect location information when you use some of our service. Before you use the service we will ask you if you allow to turn on the permission, and you may withdraw your consent at any time.
VIII . Contact Information
When you sign up to create an account with some of our Apps, you will be required to provide an email address, or other contact information as part of the registration process. Alternatively, you can use your Facebook Account or other third party social network accounts (together, “Social Media Account”) to register for the Services.
IX. Social Media Account Information
When you sign up with a Social Media Account, you will be asked to choose which information you would like to share with us, such as your email address, birthday, friends list, or public profile information. When you decide to use a Social Media Account to sign up for our Services, we only require the collection of the email address associated with your Social Media Account; all other information provided by you is voluntary.
X. Your Content
When using some of our Services, you can create, post, upload or share content by providing us with access to your photos, media and files, and your device’s camera. You voluntarily provide this information to us. When you choose to share content with us, we automatically collect information about your Wi-Fi connection, and call information. Your Interactions and Content on Our Services. We may store any information about your interactions on our Services or any content created, posted or shared by you on our Services (e.g., pictures, comments, support tickets, and other content) indefinitely after the closure your account for the establishment or defense of legal claims, audit and crime prevention purposes.
Ⅺ. Third Parties
Sharing Information with Third Parties
We will not share any PII that we have collected from you except for the following events: 1. If we are required by law to disclose your information, we may share your information with law enforcement or other competent authorities and any third party, as may be required (e.g., to detect, prevent or otherwise address fraud, security, or technical issues; to respond to claims or satisfy any legal process, subpoena, or governmental request; or to protect the rights, property, or personal safety of the team’s users, its partners, or the general public); 2. In the event the team goes through a business transition such as a merger or acquisition by another company, consolidation, change of control, reorganization, or sale of all or a portion of its assets, your information will be among the assets transferred.
SECURITY AND STORAGE OF INFORMATION
We will try to limit the storage of your personal information to the time necessary to serve the purpose(s) for which your personal information was processed, to enforce our agreement, policies or terms, to resolve disputes, or as otherwise required or permitted by law. Please contact us if you have any questions about our retention periods.
We ensure that we comply with the Children's Online Privacy Protection Act (COPPA), and does not knowingly collect personal information from children under the age of thirteen (13). If you are in the EEA, our Software and Services is not directed to children under 16, and we do not knowingly collect PII from children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without his/her consent, he or she should promptly contact us and we take reasonable steps to ensure that such information is deleted from our files.